IT Support Services

Tie National is your one source for Technology.  Our professionals are skilled and experienced at managing your entire technology ecosystem.  We have you covered from applications to infrastructure support, from phone service to advanced cybersecurity – we can manage your IT round the clock 24/7 365 days a year, so you can focus on your business.  Maybe you’re concerned about the rising costs of your IT services, or maybe you are just running short on time while you expand your business. Whatever your reason, Tie National can help you with responsive and professional IT installation and support services today.

Enterprise IT Solutions

Our process-driven approach to technology and cost-effective network management and IT support services have you covered regardless of the size of your enterprise. Cloud-based, on-premise and hybrid environments are no problem for our engineers to create a solid and reliable environment for your technology needs.  Tie National has the skill sets and the resources to handle any size project. As your trusted partner, count on our team to keep your data secure and your systems running 24/7.

Small Business IT Solutions

As small business owners, we all want to save money. We want our employees to get more done in less time. And we want technology that just does what it’s supposed to do. Tie National knows the importance of technology in a small business and knows how to keep it running. From simple computer repairs and upgrades, to security cameras, to an affordable VoIP phone system, we can help you from concept to finish.

Project Management

Reliable and competent project management is key to the success of any project.  Your Tie National Dedicated Account Representative works directly with your in-house team and your vendors to get the project done on time.  Our project management professionals have the skills to monitor the details while not losing sight of the big picture and ultimate goal of large projects like a nationwide technology rollout.  We take into consideration the overall scope and details of your project, your budget, and experience when evaluating and designing solutions for our clients.

Data Networking

Connecting you and keeping your equipment communicating.  We provide an end-to-end IT solution to support your entire computer network, hardware, software, and LANs and WANs.  Tie National offers a broad range of network security and management services such as router, switch and firewall maintenance and installation, enterprise anti-virus and malware protection, structured cable installation and state of the art cyber security and intrusion detection.

Computer Systems

Tie National knows IT and knows that in order for your business to grow, your employees need the right tools and responsive support options.  We provide an end-to-end IT solution to support your employees, your hardware and software, and the network systems that keep them talking. Tie National can supply the hardware and software you need.  Install and configure it onsite. And provide ongoing remote assistance and IT support dispatches to keep your employees productive.

Phone Systems

Tie National offers feature-rich and accessible on-premise and cloud-based voice solutions for any size business.  Our communications team has extensive expertise in designing, deploying and supporting a wide range of VoIP communication devices and products for Enterprise, Small Business, Government, Education, and Hospitality clients. Including Virtual Phone Systems and a Phone System Help Desk.

Surveillance Systems

We offer a broad and comprehensive range of on-premise and cloud-based video surveillance (CCTV) systems that allow you to keep a High Definition (HD) eye, and ear, on your locations 24 hours a day.  Check in on the office anytime from your computer or an easy to use mobile app from your smartphone.  Stop theft at the door and minimize your shrinkage with advanced theft prevention technology that works around the clock.

Audio/Video Systems

Tie National provides premium quality video and audio equipment and installation for any size space or setting. We provide the best equipment and Audio Video installation designed to achieve the best sound and picture for any budget. Digital signage and message boards will get your business noticed and inform your customers. For medical offices, we have a great selection of sound masking technologies to make your office HIPAA compliant.

Help Desk Services

Business never sleeps.  And with 24/7 support and remote assistance – neither do we.  Having the best technology is great but keeping it working and your employees productive is even better.  Tie National stands ready to help with remote IT assistance and technology support, ongoing proactive IT management services for your enterprise and carrier support escalations for those times when you lose your connection to phones and the Internet.

Disaster Recovery

Be prepared for the unexpected with reliable disaster recovery solutions that are flexible to your business’s needs and budget. Protect your systems with strategically placed battery backup systems (UPSs) and be ready for inevitable Internet outages with 4G backup Internet solutions.  With options to build a private-cloud disaster recovery solution or deploy a public-cloud disaster recovery as a service, none of your business-critical applications or data will ever need to go without protection. Tie National can design a Disaster Recovery and Business Continuity plan to cover all your systems and give you peace of mind that your company is prepared and ready.

Carrier Services

Tie National serves businesses like yours nationwide as their telecommunications and technology specialist.  Our team of communications engineers is on the cutting edge of telecommunications technology. Whether a fiber, broadband, wireless or 4G cellular network is in your future, our team has the experience of working with a wide range of technologies and topologies to get you up and running quickly.  We can manage your employee’s cell phones and help you control your overall communication expenses also.

To learn more about Tie National’s IT support services, call (630) 518-9600.