About UsYour Nationwide Technology Partner for Outsourced IT Services
Tie National serves businesses as one of the best outsourced IT service providers offering 24/7 network support, local dispatch, managed services and information technology solutions.
Our Business Mission
“We believe that business should be conducted at every level with Honesty, Transparency, and with all of the Passion of a business owner. We do this by partnering with each of our constituents; from our clients to the technicians we contract. Every transaction we handle speaks to our character and the character of those we employ, giving us the ability to bring superior Technology Installation and Equipment Solutions all across North America.”
We proudly partner with leading manufacturers in the IT industry to sell quality information technology solutions that enterprise and small business customers alike can depend on. Our technology deployment services and network support are able to reach all parts of the United States for remote it support and local dispatch needs. Businesses of all sizes rely on our team for outsourced help desk and managed services as well as large scale installation of information technology solutions across multiple locations.
Following our Path to Partnership process, we strive to exceed our client’s expectations through:
Quality, efficiency, function and our client’s budgetary goals are the only motives behind the equipment and services we recommend as we promise to hold no obligation to any manufacturer or vendor.
Our clients can trust that their technology will be handled by experienced professionals. We free our clients from technology concerns so they can focus on their core busin
We always keep the welfare of our clients as our top priority. To support this value we will collaborate with internal IT departments, vendors and providers as necessary to provide the best possible service.
We constantly measure our performance and response times against our service level agreements and client satisfaction surveys to ensure we meet our high quality standards time and again.
TIE’S PATH TO PARTNERSHIP℠
STEP ONE: COLLABORATION
We first seek to understand your business in order to identify challenges, pains, and opportunities that can be overcome using our managed services and information technology solutions in order to meet the visions and goals of your company.
STEP TWO: DESIGN
There is no “one size fits all” plan for your technology therefore we create a plan specifically targeted to your locations based on your business and specific industry needs. We are confident that our specialists are able to find just the right combination of services and products within our IT solutions provider portfolio to design the right solution for your business.
STEP THREE: IMPLEMENTATION
We call on our nationwide force of over 5,000 technicians to reliably handle your technology installations and service onsite. We can manage as much or as little of the IT project details so you can concentrate on your core business and your customers.
STEP FOUR: PROCESS IMPROVEMENT
Our work doesn’t end after the information technology solutions are installed. Our team will continue to contact and collaborate with you to identify and correct costly inefficiencies in your technology to ensure that your current network solutions can handle the increasing needs as your business grows.
STEP FIVE: CONTINUOUS SUPPORT
We want to be the first resource you contact for your IT business solutions. In order to be the best IT solutions provider, or even IT services provider for that matter, our team is at the ready to be your ongoing, single point-of-contact for all of your technology needs from equipment leasing to assistance from our 24/7 outsourced helpdesk. Furthermore, our social media presence and blogs are meant to keep you educated and informed about information technology trends and news.
IT Outsourcing Success Stories About Actual Clients
Just some of the ways Tie National helps businesses like yours.
Experienced National Roll-Outs Enhance Efficiency for DHL Express
DHL Express offers international and domestic time definite services that are so reliable they are backed by a delivery commitment. To keep this operation running smoothly, DHL regularly examines their infrastructure to reassess bandwidth demands and reduce expenses where available.
Telecom Invoice Hosting Simplifies Invoice Management Across Hundreds of Locations
Retirement housing management company wanted accurate monthly host and load audits of local and long distance invoices for hundreds of locations across the US and Canada broken out by their general ledger cost codes.
TEM and Asset Management Saves Major Non-Profit an Estimated One Million Dollars Per Year
How Tie National, LLC saved an estimated $1 million for a major non-profit with IT consulting, asset management, TEM and a Technology Solutions Program (TSP).
Guardian Provides Effective Protection for Small Business from Deadly Cyber Attacks
In the first month after activation, Guardian stopped three ransomware viruses and plugged up nine major exploits for Durante & Rich Real Estate, a small business headquartered in Illinois.
Tie National makes an open office space comfortable and functional with Sound Masking
Previously taller cubicles dampened some of the distractions; however the new location with its expansive open floor plan offered little for sound absorption. Fortunately, Tie National was already selling the solution to their clients nationwide. Now they would deploy the service in their own facility.