IT Outsourcing Services
Tie National is an IT solutions provider offering IT outsourcing, 24/7 network support, local dispatch, managed services and information technology solutions.
Technology Deployment Services
field technician | software deployment | it project management | remote IT support | isp and lec quoting services | low voltage structured cabling | technology installation | technology deployment services | network support
Network Support & Managed Services
IT management | break fix | cyber security | background music |
cloud backup and restore | managed services | cloud wifi | outsourced helpdesk | 24/7 network support
Information Technology Solutions
network hardware | phone systems | video surveillance | security cameras | microphones | sound masking | speakers | emitters | wifi hotspot | power supply | digital signage | cloud solutions | hosted solutions | and other information technology solutions
What is IT outsourcing?
When it comes to IT outsourcing services, many businesses immediately consider anything that falls under the as-a-service realm. While this is one common form of outsourced information technology solutions which businesses are benefiting from, IT outsourcing covers a broader scope than this.
Tie National’s IT outsourcing is a way for businesses to add to their workforce without adding to their overhead in order to achieve their goals.
- 24/7 outsourced helpdesk and network support provide remote and on-site help with programming changes, user support, triage and assistance with third party vendors.
- IT projects benefit from our skilled coordination of technology deployment services across all of the United States using over 5,000 field resources.
- IT consulting is another method of IT outsourcing information technology solutions we provide as an IT solutions provider. We have the experience and the products your need to complete any job.
As a national IT solutions provider offering outsourced helpdesk and technology deployment services across the US, we have experience with a full range of information technology solutions and are proud to be the IT solutions provider of choice which businesses count on for expert network support.
Tie National is Your Nationwide Technology Partner –
The Single Resource for your IT Outsourcing Needs.
We offer the flexibility to order a single product or bundle a variety of network solutions and managed services. We can be as hands on of a national IT solutions provider as you need us to be to deliver the technology deployment services, hosted solutions, and otherenterprise network solutions your business needs to be successful. This flexible partnership and host of information technology solutions at the ready, empowers companies of all sizes to make smart and cost-effective choices for their evolving technology needs.
We are your IT Solutions Provider when you need:
Information Technology Solutions
IT Project Management and Technology Deployment Services
or an Outsourced Helpdesk for Network Support
Our managed services and information technology solutions are supported by the coordination of over 5,000 nationwide field resources for outsourced technology deployment and network support maintenance.
Contact our 24/7 network support for user assistance, troubleshooting or remote programming assistance. Our outsourced helpdesk representatives are able to assist with remote it support, act as a vendor and carrier liaison, or arrange a site visit from our database of local technicians.
We want to be the national IT solutions provider and resource your turn to no matter your network solutions need. To accomplish this we have built up long standing manufacturer and vendor partnerships, and created a team of network support specialists to coordinate technology deployment services which make managing your technology easier.
A Look at What’s New with Our Information Technology Solutions
In the effort to reach compliance standards, you might overlook one key detail: compliance and security are two different things. If you want to be truly secure, it’s necessary to go above and beyond compliance standards.read more
Here we explore the pros and cons of business VoIP, hosted PBX, SIP Trunking and unified communications.read more
Time and Money, two resources that are so precious they cannot be wasted. TIE conducted research to see why IT projects fail for large businesses and why implementing an outsourced team specializing in the project and dispatch coordination has proven to help increase...read more
Paul Kopp, Business IT Infrastructure Manager
Tie National is our primary resource for the on-site coordination of our national
installations and roll-outs.
We use them as the physical arm to support us with all on-site aspects of our installations, moves and roll-outs. After my team defines the drop points, Tie National performs their site survey to identify any obstacles that may prove to be a challenge.
One of the reasons we have had such an enduring relationship with Tie National is because they have technicians for every job across the USA. Because they know our sites so well, their technicians and coordinators
never need hand-holding and are so easy to work with.
Brock Clayton, CIO
Making the move to use Tie National as one of our strategic partners has been one of the our best technology decisions yet.
They are professional and they understand franchising. Repeatable reliable installs are required and that is what they deliver.
I would recommend them to anyone who would like to streamline their technology implementations.
Jeff Silbert, Franchise Owner
Tie National stands behind their work and has very good processes. I can confidently recommend TIE for businesses like mine. TIE knows what they are doing and stand behind their work.
Tie National is a very good partner in helping to build out my business.
Dennis Clark, IT Project Manager
Thanks so much for your continued excellent support in making things happen on short notice!
Jodie Creamer, Franchise Owner
Starting a new business can be a very overwhelming process. There are a thousand things that have to be done and there is never enough time in the day to get them all done.
Having Tie National, LLC on board to handle the technology is not only a sound business decision it eliminates a tremendous amount of time and frustration.
Our project coordinator took over every aspect of the phone and computer installation allowing us to focus on other important items. At the end of the day, it was the best investment we could have made!
Theresa Holderread, Franchise Owner
I am so thankful to have the TSP® with Tie National, LLC. I can’t begin to tell you how many hours and headaches the program has saved me in resolving our computer issues, no matter what the size.
It’s great to know that someone is able to take the technology problems off of our hands and make sure the problem gets done professionally and in a timely manner.
Donna Senatore, Franchise Owner
When we opened up our first clinic, we had the privilege of working with the Tie National, LLC team who helped orchestrate the process.
They met with myself and several of my contractors on a weekly basis to make sure that we stayed on track and that every process was timed out correctly and completed accurately.
Any issues that arose would be handled promptly by their team and they would keep me up-to-date when needed.
Jill Peters, Franchise Owner
I appreciate all the assistance I received from the Tie National team.
They handled every step of the process from ordering through installation and follow up. They always kept me informed so I could keep my staff informed, as well as letting me know when and why we incurred some additional unexpected charges.
They were very responsive and great to work with!
Brian Kiel, Director of Operations
It is so nice as a multi-unit operator to not have to worry about calls from 16 locations coming in to our office, then to only have to trouble shoot and then find the right person to fix it.
Tie National’s call center support for our locations combined with their vast knowledge on our systems makes our relationship very beneficial and efficient.
I would say one of the most beneficial parts of the TSP program is TIE’s ability to remotely work on the solution and act as a vendor/carrier liaison to resolve issues faster. Using Tie National as our liaison saves us so much time.
Elyse Pedersen, Franchise Owner
Everyone at Tie National is helpful and easy to work with.
Most of our installations have been super easy and smooth; however, a recent one presented a challenge due to construction problems concerning our mill work. Rather than delay the installation, the technician made everything work despite the construction issues on site.
Tie National has a great group of technicians that understand my complicated systems, and I have even been able to request a specific technician for dispatch. This adds extra peace of mind knowing my general contractor will be working with a familiar technician.
Tie National is a one-stop-shop for my technology. Their sales people have always taken the time to discuss my options and have set my business up for success rather than gouging me for extra money.
Rich Ratkelis, Franchise Owner
I can’t imagine building out a clinic or managing an IT project without the assistance of Tie National, LLC. The value received was well worth the expense.
They took the time to educate me about the decisions that needed to be made and were the first to point out areas where I could save money, even if it meant they lost a sale. The team kept in close contact throughout each of my projects and continued to be there for us once the projects were completed.
Stacia Counelis, Franchise Owner
It’s amazing the direct responses I get when I contact you, so thank you. I have been trying for forever and a day to get both of these issues resolved and had no success… of course you work your magic and make everything happen.
Sol Glastein, Franchise Owner
As an owner of multiple clinics, dealing with technology issues is part of the normal course of business.
TieNational’s TSP program is like an “insurance policy” to help keep my clinic’s technology up and running.
Brian Kiel, Director of Operations
The communication with the Tie National team has been great and I appreciate getting all of the notifications to stay up to date with what is going on.
We went from a great relationship with single person IT support model to TIE’s TSP® for 16 locations across 2 brands. The move to TSP® has tremendously decreased our interaction with technology related issues and has allowed us, as an organization, to reallocate that saved time on more crucial parts of the business.
TSP® is a one stop call center for our locations and due to their relationship with our franchisors, they are able to troubleshoot and fix the problem quicker and more efficiently than other IT support solutions.
Theresa Holderread, Franchise Owner
We use the service TSP® mostly for computers although we’ve also had Tie National help with DVR, printers, IT security, and phones.
The biggest thing I can say about TSP is it provides “piece of mind” because I’m not the person they call anymore for issues at the clinic.
I understand TIE has a cheaper version [the TSP® Lite Plan instead of the Plus Plan] that doesn’t include onsite visits but I am hesitant to go to that option because I know how expensive it can be should a technician have to be dispatched out and then I’m back to having to find someone.
Kelly Perelli-Minetti, Franchise Owner
I’m a big fan. Tie National’s TSP® has been perfect for me every time!
As an owner of multiple locations, I invested in TSP® . I love the “one stop” approach to have a reliable, fairly priced IT support team for my clinics. Prior to signing up for TSP®, if there was an IT or phone issue, my clinic operations came to a grinding halt; and while I had a local IT guy who was knowledgeable in computer equipment, he did not have a relationship with corporate’s IT group or vendors. Therefore, coordinating support to figure out if an issue was hardware or software related was a nightmare.
TSP® gives my clinic management staff one number to contact. They are available 24/7 and extremely responsive. They coordinate all repairs with experienced remote and local IT experts. I chose the TSP® Plus Plan, so that I did not have to worry about an unbudgeted giant expense for onsite support. This is one of the best investments I’ve made as a business owner. I now have “peace of mind” as Tie National’s TSP® always has my back.
John Garrett, Franchise Owner
Tie National has been very responsive to our needs. Quality product, quality services and great communication. Is wish I could share every experience TIE went above and beyond my expectations; I will share two.
- Original sales and install they were on top of things and communicated very well.
- Recently problem with music suite, help desk went out of their to quickly correct the problem. Courtesy and reaction was excellent.
I love the communication, and appreciate the courtesy and responsiveness of their team.
Elyse Pedersen, Franchise Owner
The key benefits my locations have experienced from Tie National’s TSP are Convenience, Service, and most importantly Confidence.
In the past, it had been a struggle to find a local IT company that understood our point of sale system and our business’ set up in general. With the Technology Solutions Program, my managers are confident handling technology issues as they arise. As an owner of multiple franchises, I cannot be on site full-time to help determine who to call in a crisis.
I appreciate that TSP gives my managers the convenience of calling one number to reach a phenomenal group of problem solvers who understand my business technology from cradle to grave.