About Us

Tie National Accounts provides telecom, computer, and data networking equipment and services to simplify and improve your business operations and communications. It can be overwhelming to manage the underlying technologies that keep your business communicating and connected, especially when there are multiple locations. Tie National steps in to extend your technology resources with a constant eye on optimizing your infrastructure and controlling costs.

We’ve got you covered

With over 600 Tie National Associate partners who provide over 2000 technicians in the US and Canada, we have you covered! Tie National maintains a close relationship with its Associates (with contracts and SLA’s in place) assuring you receive prompt and excellent service. Our goal is to become your partner by extending your technology resources to serve your branches, your stores, and your customers!

Tie's Code of Behavior

  1. The individual must be respected
  2. The customer must be given the best possible service
  3. Excellence and superior performance must be pursued

Respect, no one can be paid enough money to be compensated for being made uncomfortable and unhappy by his or her supervisors or fellow workers. We must all respect each other in the way we work together, talk to each other and react to issues that arise. People are our greatest asset and each individual makes a difference.

Respect for the individual is not a platitude! It is and must be a constant here and it is what our business was founded on. It must be reemphasized and made part of our day-to-day business and personal relationships.

Best Possible Service, Tie must provide the best possible service in the country to our customers if we are to survive and grow. Every part of our operation, management, accounting, sales, operations, tech support and marketing must be Customer oriented!

Give the customer as much as you can for their dollar, not as little as you can.

Everyone here must be a sales person, we must strive to give the customer more then they expect and exceed their expectations on every aspect of every job we do.

Excellence, we must pursuit all tasks with the idea that they can be accomplished in a superior fashion! As an organization we must all demand excellence from each other, when this occurs it creates an excitement that becomes contagious. Our customers will feel this and become optimistic and enthusiastic about our services and we will be the kind of organization they want to do business with!

In order for any organization to grow it must change, we have changed much over the last 5 years but one thing that must never change is the organizations principals and beliefs no matter how big we grow.

Note: These principles and code of behavior were developed by an ambitious entrepreneur named Thomas J. Watson in 1914 and have been followed since at his company, IBM. Much of this is taken from the book “The IBM Way” by Buck Rodgers.